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    ISC-CX boosts sustainability score and retains EcoVadis bronze medal for 2025

    ISC-CX receives EcoVadis Bronze Medal in June 2025, ranking among the top 35% in global sustainability – a recognition of its commitment to responsible Customer Experience programs including Mystery Shopping, Brand Audits, and Voice of Customer solutions.
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    ISC-CX is pleased to share the news that it has improved its sustainability score and retained the EcoVadis bronze medal for 2025. We view this steady progress as an encouraging sign of our ongoing commitment to responsible business practices and continuous improvement.

    Consistent progress, despite rising benchmarks

    Although EcoVadis raised the threshold for silver recognition to 66 points this year, ISC-CX’s steady improvement highlights its dedication to responsible business practices and continuous development.

    Stronger focus on reporting and measurable impact

    Building on this year’s results, ISC-CX is intensifying efforts on detailed environmental reporting, expanding certifications, and refining key performance indicator tracking to drive even greater sustainability outcomes.

    Sustainability as part of ISC-CX’s global mindset

    As a global company, we see sustainability not just as a goal, but as a mindset that guides how we operate and grow,” says CEO Reinhold Auer. “Being recognized with an improved EcoVadis score confirms our commitment and motivates us to deepen our efforts—for the benefit of our clients, employees, and the environment.

    Ready to shape a more sustainable future – together

    ISC-CX remains committed to embedding sustainability into all facets of its operations, aiming to create lasting value while minimizing environmental and social impact.

    About EcoVadis

    EcoVadis is an internationally leading independent company that promotes the environmental and social practices of companies through CSR performance monitoring. The methodology is based on international CSR standards such as the Global Reporting Initiative, the United Nations Global Compact, and ISO 26000, and covers 180 procurement categories and 150 countries.

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