Global event brings together CX leaders and innovators to share best practices and learn about the latest trends
ISC-CX, a leading mystery shopping and customer experience company, recently attended the Shell CX Ignite event in Manila, Philippines. The week-long event brought together CX leaders from all over the world to share best practices, learn about the latest innovations, and celebrate excellence in customer experience.
ISC-CX presented insights from its extensive customer experience measurement know-how, highlighting the importance of data-driven decision making and continuous improvement. The company also participated in a discussion on the future of CX.
In addition to workshops and presentations, the Shell CX Ignite event also included a gala awards presentation and a series of innovative CX games. ISC-CX was proud to be a part of the event and to contribute to the success of this important gathering of Shell.
"We were thrilled to participate in the Shell CX Ignite event and share our insights on customer experience measurement," said Christian Steinhauser, Client Success Director at ISC-CX. "The event was a great opportunity to learn from the market CX leaders and to network with our partners."