ISC-CX is excited to be heading to TRANSFORM 2026 in Berlin on March 18–19. Hosted by Bitkom, this flagship B2B event brings together over 6,000 attendees and 320+ speakers, making it one of the most important gatherings for digital transformation in the DACH region.
Why TRANSFORM 2026 matters
The timing couldn’t be better. TRANSFORM 2026 is all about the conversations that CX and operations leaders are facing right now:
- How AI is transforming service quality at scale
- Where digital innovation meets operational reality
- Which trends will truly shape customer experience and service excellence
These topics are exactly what we at ISC-CX focus on when helping businesses optimize customer journeys, service operations, and AI-driven workflows.
What we're looking forward to
At the event, we’re eager to exchange ideas with fellow leaders, share best practices, and explore how practical digital innovation can create measurable impact. TRANSFORM is the perfect place to see how technology, strategy, and operations converge to shape the next generation of customer experience.
Let's connect in Berlin
If you’ll be at TRANSFORM 2026 as well, we’d love to meet! Whether you’re exploring AI-driven service solutions, looking to enhance operational efficiency, or simply want to discuss the future of CX, ISC-CX is ready to connect.
Reach out to ISC-CX today – let’s discuss how to bring the future of customer experience to your business.
