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      Blog
      Why ISC-CX’s Voice of Customer Programme Stands Out in In-Store Experience
      3 March, 2025

      Why ISC-CX’s Voice of Customer Programme Stands Out in In-Store Experience

      In today’s competitive market, businesses need more than just data—they need insights that are deeply actionable and grounded in real-world customer interactions. At ISC-CX, our Voice of Customer (VoC) programme stands...

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      3 February, 2025
      ISC-CX chosen as Shell’s global CX partner
      6 December, 2024
      ISC-CX Highlight Operational Excellence with Avolta at MEADFA Conference 2024
      14 October, 2024
      Diversity in Action: ISC-CX Sets New Standards in Global Customer Engagement
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      11.10.2024
      Blog

      Navigating the Future: Mystery Shopping in the Ever-Changing Automotive Environment

      Navigating the Future: Mystery Shopping in the Ever-Changing Automotive Environment
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      28.06.2024
      Case Study

      ISC-CX Case Study: Using the latest AI software to resolve CX shortcomings

      ISC-CX Case Study: Using the latest AI software to resolve CX shortcomings
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      16.10.2023
      Case Study

      How a European EV-Startup optimised its Test Drives through Mystery Shopping

      How a European EV-Startup optimised its Test Drives through Mystery Shopping
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      16.05.2023
      Blog

      The trends of the 2023 Shanghai Auto Show

      The trends of the 2023 Shanghai Auto Show
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      Knowledge Base
      Insights that change customer experience.
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      Knowledge Base

      Hard-won insights and real-world tips we’ve learned from decades of running CX programmes for some of the world’s leading brands.

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