Skip to main content
    Resources

    Advice on every
    CX topic

    Dig in, and find answers to your biggest CX questions — including practical guidance on how to design, deploy, and benefit from your next CX programme.

      All Automotive Blog Close the Loop Mystery Shopping
      Press Release
      ISC-CX chosen as Shell’s global CX partner
      3 February, 2025

      ISC-CX chosen as Shell’s global CX partner

      ISC-CX, a global leader in customer experience (CX) programs for over 20 years, is proud to announce its appointment as the Shell Global Customer Experience (CX) Partner in 2025. This expanded partnership underscores...

      Learn more
      6 December, 2024
      ISC-CX Highlight Operational Excellence with Avolta at MEADFA Conference 2024
      14 October, 2024
      Diversity in Action: ISC-CX Sets New Standards in Global Customer Engagement
      11 October, 2024
      Navigating the Future: Mystery Shopping in the Ever-Changing Automotive Environment
      useful insights

      All resources

      14.10.2024
      Blog

      Diversity in Action: ISC-CX Sets New Standards in Global Customer Engagement

      Diversity in Action: ISC-CX Sets New Standards in Global Customer Engagement
      Read more
      11.10.2024
      Blog

      Navigating the Future: Mystery Shopping in the Ever-Changing Automotive Environment

      Navigating the Future: Mystery Shopping in the Ever-Changing Automotive Environment
      Read more
      03.07.2024
      Blog

      Excelling in Customer Experience: ISC-CX Celebrates High Net Promoter Scores and Client Satisfaction

      Excelling in Customer Experience: ISC-CX Celebrates High Net Promoter Scores and Client Satisfaction
      Read more
      23.11.2023
      Blog

      Tobacco Industry in the spotlight: Increased Protection of Minors thanks to Mystery Shopping

      Tobacco Industry in the spotlight: Increased Protection of Minors thanks to Mystery Shopping
      Read more
      29.06.2023
      Blog

      Intro­ducing ISC-CX Close the Loop powered by AI - Maximizing Customer Experiences through seamless action

      Intro­ducing ISC-CX Close the Loop powered by AI - Maximizing Customer Experiences through seamless action
      Read more
      15.06.2023
      Blog

      ISC-CX Revolutionizes Customer Experience with Latest Mobile App Update

      ISC-CX Revolutionizes Customer Experience with Latest Mobile App Update
      Read more
      Placeholder
      Knowledge Base
      Insights that change customer experience.
      Learn more
      Knowledge Base

      Hard-won insights and real-world tips we’ve learned from decades of running CX programmes for some of the world’s leading brands.

      Learn more