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      All Automotive Blog Close the Loop Mystery Shopping
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      Mystery Shopping in luxury retail: How to achieve excellence in CX
      25 June, 2025

      Mystery Shopping in luxury retail: How to achieve excellence in CX

      In the world of luxury, details are everything. A missed greeting, an uninspired product explanation, or an inconsistent store presentation—any of these can quietly damage the brand you've worked so hard to build....

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      20 May, 2025
      From insight to impact: ISC-CX launches next-gen Mystery Shopping framework
      13 May, 2025
      25 years of partnership in CX: ISC-CX honors ACS and Infominds
      23 April, 2025
      Accelerating CX in Automotive: Best Practices
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      03.07.2024
      Blog

      Excelling in Customer Experience: ISC-CX Celebrates High Net Promoter Scores and Client Satisfaction

      Excelling in Customer Experience: ISC-CX Celebrates High Net Promoter Scores and Client Satisfaction
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      23.11.2023
      Blog

      Tobacco Industry in the spotlight: Increased Protection of Minors thanks to Mystery Shopping

      Tobacco Industry in the spotlight: Increased Protection of Minors thanks to Mystery Shopping
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      29.06.2023
      Blog

      Intro­ducing ISC-CX Close the Loop powered by AI - Maximizing Customer Experiences through seamless action

      Intro­ducing ISC-CX Close the Loop powered by AI - Maximizing Customer Experiences through seamless action
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      15.06.2023
      Blog

      ISC-CX Revolutionizes Customer Experience with Latest Mobile App Update

      ISC-CX Revolutionizes Customer Experience with Latest Mobile App Update
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      16.05.2023
      Blog

      The trends of the 2023 Shanghai Auto Show

      The trends of the 2023 Shanghai Auto Show
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      Knowledge Base
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      Knowledge Base

      Hard-won insights and real-world tips we’ve learned from decades of running CX programmes for some of the world’s leading brands.

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