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      AI and self-service are not enough: Why real-world validation still matters
      4 May, 2026

      AI and self-service are not enough: Why real-world validation still matters

      Many companies are investing heavily in self-service platforms, chatbots, customer portals, and AI-powered support. The promise is compelling: faster service, lower costs, greater availability, and a smoother customer...

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      28 April, 2026
      Pinalli selects ISC-CX for customer experience program in Italy
      17 April, 2026
      Why ISC-CX Customer Intelligence is more than just dashboards and reporting
      2 April, 2026
      Automotive brands face a loyalty shift: Why CX matters more than ever
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      28.04.2026
      Press Release

      Pinalli selects ISC-CX for customer experience program in Italy

      Pinalli selects ISC-CX for customer experience program in Italy
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      24.02.2026
      Press Release

      ISC-CX Selected as Global CX Partner for Vilebrequin

      ISC-CX Selected as Global CX Partner for Vilebrequin
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      30.10.2025
      Press Release

      ISC-CX Appoints Paul Schäfer as Strategic Advisor

      ISC-CX Appoints Paul Schäfer as Strategic Advisor
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      14.10.2025
      Press Release

      ISC-CX participates in Shell CX Ignite 2025 in Kuala Lumpur

      ISC-CX participates in Shell CX Ignite 2025 in Kuala Lumpur
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      23.09.2025
      Press Release

      New App Version 4.0.3: More Security, Flexibility and User-Friendliness for Mystery Shoppers

      New App Version 4.0.3: More Security, Flexibility and User-Friendliness for Mystery Shoppers
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      30.06.2025
      Press Release

      ISC-CX boosts sustainability score and retains EcoVadis bronze medal for 2025

      ISC-CX boosts sustainability score and retains EcoVadis bronze medal for 2025
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      Knowledge Base
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      Knowledge Base

      Hard-won insights and real-world tips we’ve learned from decades of running CX programmes for some of the world’s leading brands.

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