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      Blog
      Accelerating CX in Automotive: Best Practices
      23 April, 2025

      Accelerating CX in Automotive: Best Practices

      As the Shanghai Auto Show captures the industry's attention, the automotive sector remains highly competitive, and customer experience (CX) can make or break a dealership’s success. From the first showroom visit to...

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      3 March, 2025
      Why ISC-CX’s Voice of Customer Programme Stands Out in In-Store Experience
      3 February, 2025
      ISC-CX chosen as Shell’s global CX partner
      6 December, 2024
      ISC-CX Highlight Operational Excellence with Avolta at MEADFA Conference 2024
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      23.01.2024
      Press Release

      ISC-CX Strengthens Leadership Team with Key Promotions

      ISC-CX Strengthens Leadership Team with Key Promotions
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      12.01.2024
      Case Study

      ISC-CX Luxury Brands Study: Worldwide customer reviews reveal valuable CX insights

      ISC-CX Luxury Brands Study: Worldwide customer reviews reveal valuable CX insights
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      23.11.2023
      Blog

      Tobacco Industry in the spotlight: Increased Protection of Minors thanks to Mystery Shopping

      Tobacco Industry in the spotlight: Increased Protection of Minors thanks to Mystery Shopping
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      07.11.2023
      Case Study

      Case Study: Improving Customer Experience in Fashion with ISC-CX's Close the Loop

      Case Study: Improving Customer Experience in Fashion with ISC-CX's Close the Loop
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      24.10.2023
      Press Release

      ISC-CX Shares Customer Experience Insights at Shell CX Ignite Event

      ISC-CX Shares Customer Experience Insights at Shell CX Ignite Event
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      16.10.2023
      Case Study

      How a European EV-Startup optimised its Test Drives through Mystery Shopping

      How a European EV-Startup optimised its Test Drives through Mystery Shopping
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      Knowledge Base
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      Knowledge Base

      Hard-won insights and real-world tips we’ve learned from decades of running CX programmes for some of the world’s leading brands.

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