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      Press Release
      ISC-CX chosen as Shell’s global CX partner
      3 February, 2025

      ISC-CX chosen as Shell’s global CX partner

      ISC-CX, a global leader in customer experience (CX) programs for over 20 years, is proud to announce its appointment as the Shell Global Customer Experience (CX) Partner in 2025. This expanded partnership underscores...

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      6 December, 2024
      ISC-CX Highlight Operational Excellence with Avolta at MEADFA Conference 2024
      14 October, 2024
      Diversity in Action: ISC-CX Sets New Standards in Global Customer Engagement
      11 October, 2024
      Navigating the Future: Mystery Shopping in the Ever-Changing Automotive Environment
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      23.11.2023
      Blog

      Tobacco Industry in the spotlight: Increased Protection of Minors thanks to Mystery Shopping

      Tobacco Industry in the spotlight: Increased Protection of Minors thanks to Mystery Shopping
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      07.11.2023
      Case Study

      Case Study: Improving Customer Experience in Fashion with ISC-CX's Close the Loop

      Case Study: Improving Customer Experience in Fashion with ISC-CX's Close the Loop
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      24.10.2023
      Press Release

      ISC-CX Shares Customer Experience Insights at Shell CX Ignite Event

      ISC-CX Shares Customer Experience Insights at Shell CX Ignite Event
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      16.10.2023
      Case Study

      How a European EV-Startup optimised its Test Drives through Mystery Shopping

      How a European EV-Startup optimised its Test Drives through Mystery Shopping
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      22.09.2023
      Benchmark Benchmark

      ISC-CX 2023 Benchmark: 8 Industries – Cosmetic Retail Leads the Way

      ISC-CX 2023 Benchmark: 8 Industries – Cosmetic Retail Leads the Way
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      11.08.2023
      Case Study

      Improved Customer Experience through Mystery Shopping in a Coffee Chain

      Improved Customer Experience through Mystery Shopping in a Coffee Chain
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      Knowledge Base
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      Knowledge Base

      Hard-won insights and real-world tips we’ve learned from decades of running CX programmes for some of the world’s leading brands.

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