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      Press Release
      ISC-CX Selected as Global CX Partner for Vilebrequin
      24 February, 2026

      ISC-CX Selected as Global CX Partner for Vilebrequin

      Munich/Basel, 24.02.2026 – ISC-CX, a leading global provider of comprehensive customer experience (CX) solutions, is pleased to announce a new international partnership with Vilebrequin. Under this collaboration, ISC-CX...

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      17 February, 2026
      Beyond NPS: Innovative Metrics to Measure Customer Loyalty and Emotion
      30 October, 2025
      ISC-CX Appoints Paul Schäfer as Strategic Advisor
      29 October, 2025
      How Mystery Shopping exposes the gap between brand belief and customer reality
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      24.02.2026
      Press Release

      ISC-CX Selected as Global CX Partner for Vilebrequin

      ISC-CX Selected as Global CX Partner for Vilebrequin
      Read more
      17.02.2026
      Blog

      Beyond NPS: Innovative Metrics to Measure Customer Loyalty and Emotion

      Beyond NPS: Innovative Metrics to Measure Customer Loyalty and Emotion
      Read more
      30.10.2025
      Press Release

      ISC-CX Appoints Paul Schäfer as Strategic Advisor

      ISC-CX Appoints Paul Schäfer as Strategic Advisor
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      29.10.2025
      Blog

      How Mystery Shopping exposes the gap between brand belief and customer reality

      How Mystery Shopping exposes the gap between brand belief and customer reality
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      14.10.2025
      Press Release

      ISC-CX participates in Shell CX Ignite 2025 in Kuala Lumpur

      ISC-CX participates in Shell CX Ignite 2025 in Kuala Lumpur
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      26.09.2025
      Whitepaper

      ISC-CX Whitepaper: How Mystery Shopping reveals electronics brands’ CX in retail

      ISC-CX Whitepaper: How Mystery Shopping reveals electronics brands’ CX in retail
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      Knowledge Base
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      Knowledge Base

      Hard-won insights and real-world tips we’ve learned from decades of running CX programmes for some of the world’s leading brands.

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