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      All Automotive Blog Case Study Close the Loop Mystery Shopping Press Release Whitepaper
      Blog
      From insight to impact: ISC-CX launches next-gen Mystery Shopping framework
      20 May, 2025

      From insight to impact: ISC-CX launches next-gen Mystery Shopping framework

      Why traditional Mystery Shopping needs a digital upgrade In today’s hyper-competitive retail and service landscape, knowing how customers feel and behave in real time is not a luxury – it’s a necessity. While...

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      13 May, 2025
      25 years of partnership in CX: ISC-CX honors ACS and Infominds
      23 April, 2025
      Accelerating CX in Automotive: Best Practices
      3 March, 2025
      Why ISC-CX’s Voice of Customer Programme Stands Out in In-Store Experience
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      14.10.2024
      Blog

      Diversity in Action: ISC-CX Sets New Standards in Global Customer Engagement

      Diversity in Action: ISC-CX Sets New Standards in Global Customer Engagement
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      11.10.2024
      Blog

      Navigating the Future: Mystery Shopping in the Ever-Changing Automotive Environment

      Navigating the Future: Mystery Shopping in the Ever-Changing Automotive Environment
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      10.07.2024
      Press Release

      ISC-CX and Avolta Partner to Enhance Customer Experience in Airport Locations

      ISC-CX and Avolta Partner to Enhance Customer Experience in Airport Locations
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      08.07.2024
      Whitepaper

      ISC-CX Whitepaper: Essential Checklist for Initiating a Mystery Shopping Programme

      ISC-CX Whitepaper: Essential Checklist for Initiating a Mystery Shopping Programme
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      03.07.2024
      Blog

      Excelling in Customer Experience: ISC-CX Celebrates High Net Promoter Scores and Client Satisfaction

      Excelling in Customer Experience: ISC-CX Celebrates High Net Promoter Scores and Client Satisfaction
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      28.06.2024
      Case Study

      ISC-CX Case Study: Using the latest AI software to resolve CX shortcomings

      ISC-CX Case Study: Using the latest AI software to resolve CX shortcomings
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      Knowledge Base
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      Knowledge Base

      Hard-won insights and real-world tips we’ve learned from decades of running CX programmes for some of the world’s leading brands.

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