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      Press Release
      25 years of partnership in CX: ISC-CX honors ACS and Infominds
      13 May, 2025

      25 years of partnership in CX: ISC-CX honors ACS and Infominds

      The global customer experience company ISC-CX, known for its leading Mystery Shopping programmes, has awarded the South Tyrolean IT companies ACS and Infominds the "ISC-CX Quality Partner" certificate for 25 years of...

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      23 April, 2025
      Accelerating CX in Automotive: Best Practices
      3 March, 2025
      Why ISC-CX’s Voice of Customer Programme Stands Out in In-Store Experience
      3 February, 2025
      ISC-CX chosen as Shell’s global CX partner
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      11.10.2024
      Blog

      Navigating the Future: Mystery Shopping in the Ever-Changing Automotive Environment

      Navigating the Future: Mystery Shopping in the Ever-Changing Automotive Environment
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      10.07.2024
      Press Release

      ISC-CX and Avolta Partner to Enhance Customer Experience in Airport Locations

      ISC-CX and Avolta Partner to Enhance Customer Experience in Airport Locations
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      08.07.2024
      Whitepaper

      ISC-CX Whitepaper: Essential Checklist for Initiating a Mystery Shopping Programme

      ISC-CX Whitepaper: Essential Checklist for Initiating a Mystery Shopping Programme
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      03.07.2024
      Blog

      Excelling in Customer Experience: ISC-CX Celebrates High Net Promoter Scores and Client Satisfaction

      Excelling in Customer Experience: ISC-CX Celebrates High Net Promoter Scores and Client Satisfaction
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      28.06.2024
      Case Study

      ISC-CX Case Study: Using the latest AI software to resolve CX shortcomings

      ISC-CX Case Study: Using the latest AI software to resolve CX shortcomings
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      28.06.2024
      Case Study

      ISC-CX Case Study: Enhancing Brand Visibility in the electronics consumer goods industry

      ISC-CX Case Study: Enhancing Brand Visibility in the electronics consumer goods industry
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      Knowledge Base
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      Knowledge Base

      Hard-won insights and real-world tips we’ve learned from decades of running CX programmes for some of the world’s leading brands.

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