Skip to main content
    Resources

    Advice on every
    CX topic

    Dig in, and find answers to your biggest CX questions — including practical guidance on how to design, deploy, and benefit from your next CX programme.

      All Blog Case Study Close the Loop Fashion Luxury Mystery Shopping Press Release
      Press Release
      25 years of partnership in CX: ISC-CX honors ACS and Infominds
      13 May, 2025

      25 years of partnership in CX: ISC-CX honors ACS and Infominds

      The global customer experience company ISC-CX, known for its leading Mystery Shopping programmes, has awarded the South Tyrolean IT companies ACS and Infominds the "ISC-CX Quality Partner" certificate for 25 years of...

      Learn more
      23 April, 2025
      Accelerating CX in Automotive: Best Practices
      3 March, 2025
      Why ISC-CX’s Voice of Customer Programme Stands Out in In-Store Experience
      3 February, 2025
      ISC-CX chosen as Shell’s global CX partner
      useful insights

      All resources

      11.03.2024
      Press Release

      ISC-CX 2024: Revolution­ising Customer Experience

      ISC-CX 2024: Revolution­ising Customer Experience
      Read more
      23.01.2024
      Press Release

      ISC-CX Strengthens Leadership Team with Key Promotions

      ISC-CX Strengthens Leadership Team with Key Promotions
      Read more
      12.01.2024
      Case Study

      ISC-CX Luxury Brands Study: Worldwide customer reviews reveal valuable CX insights

      ISC-CX Luxury Brands Study: Worldwide customer reviews reveal valuable CX insights
      Read more
      23.11.2023
      Blog

      Tobacco Industry in the spotlight: Increased Protection of Minors thanks to Mystery Shopping

      Tobacco Industry in the spotlight: Increased Protection of Minors thanks to Mystery Shopping
      Read more
      07.11.2023
      Case Study

      Case Study: Improving Customer Experience in Fashion with ISC-CX's Close the Loop

      Case Study: Improving Customer Experience in Fashion with ISC-CX's Close the Loop
      Read more
      24.10.2023
      Press Release

      ISC-CX Shares Customer Experience Insights at Shell CX Ignite Event

      ISC-CX Shares Customer Experience Insights at Shell CX Ignite Event
      Read more
      Placeholder
      Knowledge Base
      Insights that change customer experience.
      Learn more
      Knowledge Base

      Hard-won insights and real-world tips we’ve learned from decades of running CX programmes for some of the world’s leading brands.

      Learn more