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      Blog
      Why ISC-CX’s Voice of Customer Programme Stands Out in In-Store Experience
      3 March, 2025

      Why ISC-CX’s Voice of Customer Programme Stands Out in In-Store Experience

      In today’s competitive market, businesses need more than just data—they need insights that are deeply actionable and grounded in real-world customer interactions. At ISC-CX, our Voice of Customer (VoC) programme stands...

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      3 February, 2025
      ISC-CX chosen as Shell’s global CX partner
      6 December, 2024
      ISC-CX Highlight Operational Excellence with Avolta at MEADFA Conference 2024
      14 October, 2024
      Diversity in Action: ISC-CX Sets New Standards in Global Customer Engagement
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      12.01.2024
      Case Study

      ISC-CX Luxury Brands Study: Worldwide customer reviews reveal valuable CX insights

      ISC-CX Luxury Brands Study: Worldwide customer reviews reveal valuable CX insights
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      23.11.2023
      Blog

      Tobacco Industry in the spotlight: Increased Protection of Minors thanks to Mystery Shopping

      Tobacco Industry in the spotlight: Increased Protection of Minors thanks to Mystery Shopping
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      07.11.2023
      Case Study

      Case Study: Improving Customer Experience in Fashion with ISC-CX's Close the Loop

      Case Study: Improving Customer Experience in Fashion with ISC-CX's Close the Loop
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      24.10.2023
      Press Release

      ISC-CX Shares Customer Experience Insights at Shell CX Ignite Event

      ISC-CX Shares Customer Experience Insights at Shell CX Ignite Event
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      16.10.2023
      Case Study

      How a European EV-Startup optimised its Test Drives through Mystery Shopping

      How a European EV-Startup optimised its Test Drives through Mystery Shopping
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      22.09.2023
      Benchmark Benchmark

      ISC-CX 2023 Benchmark: 8 Industries – Cosmetic Retail Leads the Way

      ISC-CX 2023 Benchmark: 8 Industries – Cosmetic Retail Leads the Way
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      Knowledge Base
      Insights that change customer experience.
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      Knowledge Base

      Hard-won insights and real-world tips we’ve learned from decades of running CX programmes for some of the world’s leading brands.

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