Posted In

15/10/2024

Navigating the Future: Mystery Shopping in the Ever-Changing Automotive Environment
30/07/2024

ISC-CX Whitepaper: Essential Checklist for Initiating a Mystery Shopping Programme
15/07/2024

ISC-CX and Avolta Partner to Enhance Customer Experience in Airport Locations
11/06/2024

ISC-CX Case Study: Enhancing Brand Visibility in the electronics consumer goods industry
16/05/2024

ISC-CX Case Study: Using the latest AI software to resolve CX shortcomings
24/04/2024

Excelling in Customer Experience: ISC-CX Celebrates High Net Promoter Scores and Client Satisfaction
11/03/2024

ISC-CX 2024: Revolution­izing Customer Experience
23/01/2024

ISC-CX Strengthens Leadership Team with Key Promotions
12/01/2024

ISC-CX Luxury Brands Study: Worldwide customer reviews reveal valuable CX insights
23/11/2023

Tobacco Industry in the spotlight: Increased Protection of Minors thanks to Mystery Shopping
07/11/2023

Case Study: Improving Customer Experience in Fashion with ISC-CX's Close the Loop
24/10/2023

ISC-CX Shares Customer Experience Insights at Shell CX Ignite Event
16/10/2023

HOW A EUROPEAN EV- STARTUP OPTIMIZED ITS TEST DRIVES THANKS TO MYSTERY SHOPPING
13/10/2023

Diversity in Action: ISC-CX Sets New Standards in Global Customer Engagement
22/09/2023

ISC-CX 2023 Benchmark– 8 Industries – Cosmetic Retail Leads the Way
11/08/2023

Improved Customer Experience through Mystery Shopping in a Coffee Chain
20/07/2023

Key Factors when choosing a Mystery Shopping Provider
29/06/2023

Intro­ducing ISC-CX Close the Loop powered by AI - Maximizing Customer Experiences through seamless action
20/06/2023

ISC-CX and Replay Elevate Customer Experience to New Heights
15/06/2023

ISC-CX Revolutionizes Customer Experience with Latest Mobile App Update
16/05/2023

The trends of the 2023 Shanghai Auto Show
26/04/2023

ISC-CX receives EcoVadis award for sustainability
19/04/2023

New ISC-CX Report: The Best Sports Brands Based on Google Reviews
27/03/2023

ISC-CX appoints Kasia Filbrandt as a new advisory board member
02/03/2023

Customer Experience: What is Generation Z looking for when purchasing a vehicle?
07/02/2023

Getting patient feedback made easy
24/01/2023

The benefits of customer feedback in the QSR sector
20/12/2022

Actionable customer feedback in five steps
30/11/2022

Customer Experience around the world
08/11/2022

Study: readiness to buy a car online
31/10/2022

ISC-CX registers an extraordinary growth rate in the first two quarters of 2022
25/10/2022

Top 5 reasons that make Mystery Shopping profoundly important in Retail
13/09/2022

ISC-CX TALKALYTICS: How service centers can improve their customer experience thanks to artificial intelligence
03/08/2022

How omnichannel is your company?
05/07/2022

ISC-CX APPOINTS HANNES HOLZER TO ITS BOARD AS TECHNICAL DIRECTOR
14/06/2022

ISC-CX partners with Foot Locker to elevate Customer Experience at its stores in Eastern Europe
07/06/2022

ISC-CX becomes a Key Customer Experience Partner of Shell
31/05/2022

ISC-CX opens Office in Brazil to support rapidly increasing customer base in Latin America
12/05/2022

ISC-CX Evaluators Spend an All-time High of 700K Minutes Actively Capturing Customer Experience Data for Global Retailers during April 2022
26/04/2022

Whitepaper - Audit vs. Mystery Shopping: When to Use Which
05/04/2022

Glossary: The Key Metrics for Customer Experience Programs
03/03/2022

ISC-CX Becomes the Official Customer Experience Partner of RE/MAX
01/03/2022

What top customer experience performers do better
17/02/2022

ISC-CX Partners with NEINVER Using Data-Driven CX Solutions to Optimize the Shopping Experience at Retail Outlet Centers
03/02/2022

ISC-CX Becomes the Official Feedback Partner of Poke House
01/02/2022

6 Attributes Distinguish the Luxury Brand Customer Experience
18/01/2022

Integrate your CX Programs to Cultivate a Culture of Performance
16/12/2021

Whitepaper: How leading luxury brands create customer loyalty in 2021
30/11/2021

5 Reasons You Should Seek Patient Feedback
16/11/2021

ISC-CX achieves a major upgrade to its global app elevating capabilities for the CX and market research industries
03/11/2021

3 Ways to Increase Patient Satisfaction
15/10/2021

ISC-CX’s commitment to continuous AI and Machine Learning development
13/10/2021

Patient-focused Care: Customer Experience in the Healthcare Sector
14/09/2021

White Paper: Simply Increase Customer Loyalty
31/08/2021

Top Service Trend: Voice of Customer
10/08/2021

The Vast Opportunities in the Future of Mobility
22/06/2021

Mini White Paper: Discover the Unexpected with ISC-CX Textalytics
15/06/2021

Everything there is to know about mystery shopping in private banks
02/06/2021

3 Reasons Why Banks Should Worry about Customer Experience
25/05/2021

The Lasting Impact of Covid-19 on Customer Expectations
11/05/2021

Five Facts about Omni-Channel Customer Experience
27/04/2021

Retail Sector Strength After the Crisis
13/04/2021

Infographic: Discover the unexpected with ISC-CX Textalytics
08/04/2021

Five Tips to Get Shoppers Back into your Physical Stores
30/03/2021

Whitepaper: Insights into the customer journey of electric cars in China
23/03/2021

Crowd-sourcing –What Swarm Intelligence Can Achieve At Every POS
09/03/2021

The Secret to an Outstanding Customer Experience
23/02/2021

Market Research In Real Time - Crowd-sourcing Makes It Possible
09/02/2021

Know what customers want using artificial intelligence
25/01/2021

WHY CUSTOMER FEEDBACK IS SO IMPORTANT IN EVERY INDUSTRY
16/10/2020

The Dramatic Impact of Covid-19 Store Safety Protocols on NPS
22/07/2020

5 things you may have missed in the 2020 Global CX Benchmark
10/07/2020

2020 Global Customer Satisfaction Benchmark Report
30/04/2020

ISC-CX: Improved Covid-19 protection at retail stores through new customer feedback technology
16/03/2020

ISC-CX develops the Healthy-Pass App
21/01/2020

Answers to Your Biggest Questions about Text Mining and Voice-2025
01/12/2019

The 2019 Customer Experience Benchmark Report
12/11/2019

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