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Mystery Shopping
Voice-2025
Audits
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19/04/2023
New ISC-CX Report: The Best Sports Brands Based on Google Reviews
02/03/2023
Customer Experience: What is Generation Z looking for when purchasing a vehicle?
24/01/2023
The benefits of customer feedback in the QSR sector
20/12/2022
Actionable customer feedback in five steps
30/11/2022
Customer Experience around the world
08/11/2022
Study: readiness to buy a car online
31/10/2022
ISC-CX registers an extraordinary growth rate in the first two quarters of 2022
25/10/2022
Top 5 reasons that make Mystery Shopping profoundly important in Retail
13/09/2022
ISC-CX TALKALYTICS: How service centers can improve their customer experience thanks to artificial intelligence
03/08/2022
How omnichannel is your company?
05/07/2022
ISC-CX APPOINTS HANNES HOLZER TO ITS BOARD AS TECHNICAL DIRECTOR
14/06/2022
ISC-CX partners with Foot Locker to elevate Customer Experience at its stores in Eastern Europe
07/06/2022
ISC-CX becomes a Key Customer Experience Partner of Shell
31/05/2022
ISC-CX opens Office in Brazil to support rapidly increasing customer base in Latin America
12/05/2022
ISC-CX Evaluators Spend an All-time High of 700K Minutes Actively Capturing Customer Experience Data for Global Retailers during April 2022
26/04/2022
Whitepaper - Audit vs. Mystery Shopping: When to Use Which
05/04/2022
Glossary: The Key Metrics for Customer Experience Programs
03/03/2022
ISC-CX Becomes the Official Customer Experience Partner of RE/MAX
01/03/2022
What top customer experience performers do better
17/02/2022
ISC-CX Partners with NEINVER Using Data-Driven CX Solutions to Optimize the Shopping Experience at Retail Outlet Centers
03/02/2022
ISC-CX Becomes the Official Feedback Partner of Poke House
01/02/2022
6 Attributes Distinguish the Luxury Brand Customer Experience
18/01/2022
Integrate your CX Programs to Cultivate a Culture of Performance
16/12/2021
Whitepaper: How leading luxury brands create customer loyalty in 2021
30/11/2021
5 Reasons You Should Seek Patient Feedback
16/11/2021
ISC-CX achieves a major upgrade to its global app elevating capabilities for the CX and market research industries
03/11/2021
3 Ways to Increase Patient Satisfaction
15/10/2021
ISC-CX’s commitment to continuous AI and Machine Learning development
13/10/2021
Patient-focused Care: Customer Experience in the Healthcare Sector
14/09/2021
White Paper: Simply Increase Customer Loyalty
31/08/2021
Top Service Trend: Voice of Customer
10/08/2021
The Vast Opportunities in the Future of Mobility
22/06/2021
Mini White Paper: Discover the Unexpected with ISC-CX Textalytics
15/06/2021
Everything there is to know about mystery shopping in private banks
02/06/2021
3 Reasons Why Banks Should Worry about Customer Experience
25/05/2021
The Lasting Impact of Covid-19 on Customer Expectations
11/05/2021
Five Facts about Omni-Channel Customer Experience
27/04/2021
Retail Sector Strength After the Crisis
13/04/2021
Infographic: Discover the unexpected with ISC-CX Textalytics
08/04/2021
Five Tips to Get Shoppers Back into your Physical Stores
30/03/2021
Whitepaper: Insights into the customer journey of electric cars in China
23/03/2021
Crowd-sourcing –What Swarm Intelligence Can Achieve At Every POS
09/03/2021
The Secret to an Outstanding Customer Experience
23/02/2021
Market Research In Real Time - Crowd-sourcing Makes It Possible
09/02/2021
Know what customers want using artificial intelligence
25/01/2021
WHY CUSTOMER FEEDBACK IS SO IMPORTANT IN EVERY INDUSTRY
16/10/2020
The Dramatic Impact of Covid-19 Store Safety Protocols on NPS
22/07/2020
5 things you may have missed in the 2020 Global CX Benchmark
10/07/2020
2020 Global Customer Satisfaction Benchmark Report
30/04/2020
ISC-CX: Improved Covid-19 protection at retail stores through new customer feedback technology
16/03/2020
ISC-CX develops the Healthy-Pass App
21/01/2020
Answers to Your Biggest Questions about Text Mining and Voice-2025
01/12/2019
The 2019 Customer Experience Benchmark Report
12/11/2019
WE’VE GOT SOME BIG NEWS…
